Disclosure based on the Specified Commercial Transactions Act
This page is displayed in accordance with the Act on Specified Commercial Transactions for customers in Japan. For customers in other countries/regions, please also refer to the "Shipping and Payment" and "After-Service Policy" pages.
| Store Name | WiseeLAB Official Online Store |
| Email Address | support@wiseelab.shop (WiseeLAB Customer Support) |
| Website URL | https://www.wiseelab.shop/ |
| Product Prices |
Based on the price displayed on each product page. |
| Additional Fees (Other than Product Price) |
Shipping fees vary depending on the destination country/region, product, quantity, etc. Customs Duties and Import Taxes |
| Payment Methods |
The payment methods available at our store are those displayed on the checkout screen. |
| Payment Timing |
Payment processing occurs at the time of order placement. |
| Product Delivery Timing |
Orders are typically shipped within 2 weeks after order and payment confirmation. If otherwise specified on the product page, that information takes precedence. However, delivery may take longer than usual in the following cases:
In the event that we are unable to prepare the product due to stock shortages, etc., we may cancel your order. |
| Product Delivery Method |
Shipping is handled by a carrier designated by us. |
| Returns, Exchanges, and Repairs |
Conditions for returns, exchanges, and repairs are set forth in the "After-Service Policy." |
| Cancellations |
Cancellations due to customer circumstances after shipping arrangements have been completed are generally not accepted. |
|
Corporate Transactions |
For corporate purchases, bulk orders, sales partnerships, OEM, etc., separate terms and conditions may apply. For details, please refer to the For Business Customers page. |