Thank you for always using WiseeLAB.
We sincerely thank you for the many orders we have received for the pre-sale of the Wisee Cockpit Monitor.
Thanks to your support, we have received far more pre-orders for this product than we anticipated, and currently...Orders have surged.We are doing so. In addition, towards the end of the year, nationwideIncreased delivery volume due to online sales and year-end shopping seasonIt is expected thatFrom various logistics companies"Delivery may be delayed depending on the region."We have received a notification stating the following.
We are making every effort to ensure smooth delivery arrangements while keeping up with the latest situation in our store, but there may be cases where it takes longer than usual for your order to arrive.
Regarding the pre-order shipment of the Wisee Cockpit Monitor,As initially announcedOrders placed between November 7th and December 11th will be shipped sequentially by December 12th.This is the schedule,To ensure more consistent quality, we will be making the following adjustments.
■ Shipping schedule after adjustments
- Orders placed between November 7th and 30th, 2025: Shipped sequentially by December 12th, 2025 (Shipped)
- Orders placed between December 1st and December 11th, 2025: Shipped sequentially by December 26th, 2025 (Shipped)
- Orders placed under the [Year-End Special Plan] will be shipped sequentially by January 30, 2026.
* Orders will be shipped in the order they are received.
* Depending on the circumstances, we will ship as early as possible.
* We will send you an email with a tracking number after your order has been shipped.
■ Notice regarding delivery delays during the year-end period (from the logistics company)
Due to the surge in logistics volume, the following situations are expected:
- The volume of packages has increased significantly due to online sales and the year-end shopping season.
- Delivery delays in some areas
- Traffic conditions and weather may have a greater impact than usual.
Because these events tend to occur nationwide every year, there is a possibility that your order may be delivered a few days later than scheduled.
Our store is strengthening its shipping system to ensure that deliveries are made as quickly and reliably as possible.I will continue to do so.
■ Request to our customers and future actions
- We would appreciate it if you could place your order with sufficient time before delivery.
- Once your order has been shipped, you can check the delivery status using the tracking number.
- In the unlikely event of a significant delay in delivery, please contact support immediately.
WiseeLAB prioritizes "quality first" and values the creation of products that customers can use with peace of mind for a long time above all else.
Due to the special holiday season, there may be longer wait times than usual, but all of our staff are happy to assist you.As quickly and reliably as possibleWe are making preparations to deliver it to you.
We appreciate your continued understanding.
If you have any questions, please feel free to contact us anytime.