Q1. What kinds of surfaces does it stick to? Is it okay if the surface is a little rough?
It strongly adheres to smooth surfaces without air gaps, such as glass, mirrors, tiles, metal, and glossy plastic. It cannot be used on rough or curved surfaces. For slightly uneven surfaces like car dashboards, you can attach the included suction cup auxiliary plate, allowing it to be fixed on top.
Q2. Can I charge it with the case on?
If you use a MagSafe compatible case, it will work without any issues. For non-compatible cases, charging is possible if the thickness is 2.5mm or less, but the magnetic strength will be weakened. To achieve the best performance, it is recommended to attach the included metal ring to the outside of the case.
Q3. Can I use it with a smartphone that doesn't support MagSafe?
Yes, it can be used. By attaching the included metal ring to your smartphone or case, it can be used with iPhone (non-MagSafe compatible models) and Android devices.
Q4. The suction cup comes off easily.
Check if there is any dust or oil on the surface, and clean it before reattaching. Lightly rinsing with water and drying will restore the adhesive strength.
Q5. Isn't it inconvenient that the charging cable is pointing upwards?
The main unit can be installed either way, so when charging, if you position the USB-C port facing down, the cable won't get in the way.
Q6. Can I charge it in the bathroom or washroom?
No.
This product is not waterproof, so please do not charge it near water. In the bathroom, please use it only as a smartphone stand.
